Please select a reason for contacting BIMCO from the list above to find the best contact number
Updating your company, staff and fleet details take place from the “My Account” section on www.bimco.org. The link to this section is found in the top of your screen next to your name.
If you cannot see this, you need to click on the orange button at the top of the screen to log in.
To retrieve a new password, please go to: https://www.bimco.org/authentication/account-recovery
Kindly note that the re-activation link will only be active for a short period of time.
When you are logged in, you access “My Account” at the top of the page. Click on the link:
When you are logged in and click on the “My Account” section, you will see seven sections:
The annual update requires company and staff details (as well as fleet details when you have an owner member category membership) to be updated.
You can see that your annual update has been completed once the circle shows 100% completion.
Users who have been assigned the “company updater” role may update company details.
The update company module allows you to edit your company information. All companies must supply basic contact details as well as an email address for invoicing. The product invoicing address is used for invoices regarding products such as SmartCon and the Shipping KPI System.
Before completing the company update, the following three sections must be considered:
Employee statistics | Enter number of employees |
Invoicing details |
Update which email address should receive the invoice VAT number only applies to EU-based companies |
Membership options | Should your company appear in BIMCO's online membership directory? |
Your annual company update is complete once you click the large orange button “these details are current” at the end of the page to confirm all changes
UPDATE STAFF DETAILS
The staff update page consists of three sections:
Staff updaters:
Everyone with a staff updater role for a company can assign roles to their colleagues as well as add or delete contact persons. The first section of the staff details page shows who has this role within your company.
Unassigned contacts:
This list of contact persons shows those that have asked for a login to be created within your company. If the person is employed by your company, staff updaters can approve this contact and add the person to the list of contacts with an active login.
Choose the organisation to assign the person to and then click the green “+”.
Alternatively, delete the contact person from the list by clicking the red “x“.
Staff list:
In the staff list you can see a full list of all contact persons registered under your company. Contact persons are listed alphabetically. The contact person with the gold star next to his/her name is our primary contact person within your company.
To add a contact, click on the large orange button “Add new employee”.
Kindly note that new contact persons can be created – at no extra cost – for all staff within the office/location that holds the membership.
To delete a contact, please click on the red delete icon next to the person.
The list shows which contact persons have a webaccount = a login for the BIMCO website. We encourage all staff to also have a webaccount to take full advantage of the BIMCO membership and make use of the information on our website and join our webinars and networks. With a login you will also be able to receive news and updates from us (see below for further details on how to sign up for news).
To see/edit the details for each contact person, click on the pencil icon next to a contact person in the staff list.
You can now see this person’s contact details as well as which business or updater roles are assigned to the person.
To improve the direct dialogue with our members, BIMCO has defined a list of roles so that we can target the right persons within your company with the right information. We will strongly encourage you to assign all business roles to one or more persons for each role.
To add more roles, click in the “Select roles” section and a drop-down menu appears. Select the new role(s) from the menu. To delete roles, simply click on the “X” next to each role.
The following roles are available (note: the selection varies according to member type):
Primary contact person (mandatory – can only be appointed to one person) | Be the key point of contact for all BIMCO matters within your company |
Accounts & Finances | Be the recipient of invoices, company information and warnings |
CEO | To receive information directed at maritime leaders and special invites for events |
Chartering | To receive market reports and analyses |
HR & Education | To receive new offers and opportunities from BIMCO’s training activities |
Legal | To receive latest updates on new clauses and contracts |
Operations & Commercial | To receive information about holidays/working hours, port updates etc |
Security Officer and CCA contact |
To receive the latest updates on critical developments on piracy and drug smuggling See more about Customs Co-ordination Agreements later in this guide |
Technical | To receive updates on new regulatory developments and warnings on problematic cargo |
The updater and administrator roles include:
Company updater (mandatory – minimum one for each member company – all membership categories) |
Has the rights to update company details including address, email, phone number etc |
Fleet updater (mandatory – minimum one for each BIMCO owner member company) |
Has the rights to update fleet details including adding/deleting vessels |
SHIP PI Account administrator | Has the rights to administrate your company’s account for the SHIP PI. This is a separate product and is not included in the membership, but BIMCO members receive a substantial discount. This product is only available to BIMCO owner members defined as owners, operators or managers |
SmartCon account administrator | Has the rights to administrate your company’s account for creating contracts. This is a separate product and is not included in the membership, but BIMCO members receive a substantial discount when using SmartCon |
Staff updater (mandatory – minimum one for each member company – all membership categories) |
Has the rights to update staff details incl. assigning roles to other contact persons as well as adding/deleting contact persons |
Once changes have been made to the contact person’s details or roles, please click the orange “submit personal details” button.
When a contact person has a login for the BIMCO website, they will not only have access to the members’ area of the website, but they will also be able to receive news from us.
When you are logged on to www.bimco.org, you can sign up to the newsletters by accessing:
My Account -> Newsletter Subscriptions -> select subscribe to the newsletter(s) you wish to receive.
Your annual staff update is complete once you click the large orange button “these details are current”
at the end of the page to confirm all changes
NOTE: Once the staff update is complete and the staff updater click the orange button to confirm that these details are current, an automated email will be sent to all contact persons with a webaccount that has not yet been activated. In this email, each contact person is asked to log in and accept BIMCO’s privacy policy.
UPDATE FLEET DETAILS
Users who have been assigned the fleet updater role may update fleet details. As a fleet updater, you can add, update and delete ships:
To update a ship’s name or DWT, click on the orange “Update” button to the right.
To delete a ship, click on the red “Delete” button to the right.
At the bottom of the list in the light blue section, you can export the fleet list into Excel if needed. Here the total number of vessels in the fleet list is also mentioned.
To add a ship, fill in the information in the Add new vessels section and click on the orange “Add vessel” button.
Your annual fleet update is complete once you click the large orange button “these details are current” at the end of the page to confirm all changes
Once you have completed the staff and company details as well as fleet details when applicable, you will see that the status has changed to 100% on the My Account page. Your annual membership update is now complete.
Your annual updates are now complete.
Thank you for your assistance – well done!
If you have any questions, please do not hesitate to contact us again
membership@bimco.org